Making a refund on Steam

<br /><br />At some point in our lives we have bought video games on Steam and then: Oh, dilemma, I didn't like it! We have two options: either we put up with it and leave it among our backlog, or we return it and get our money back to buy another really, really juicy game.<br /><br />But not everyone knows how to return it, and we must also be aware of the situations in which we are allowed to return a game.<br /><br />Buying games online has grown in recent years, and if there is one website where thousands of users buy games in particular, it is Steam.<br /><br />Steam<br /><br />Steam is the digital distribution platform created by Valve Corporation in 2003. At first it was dedicated to supporting the company's updates, but in 2008 it began selling games from other companies in the industry.<br /><br />To use this website we only need to register completely free of charge, creating a user account that will keep a record of all the games we buy.<br /><br />On this platform we can get free titles, paid titles, promotions and demos that let us play for free for a few days. It has an extensive catalog, and it is worth highlighting that it has more than 60 million active users.<br /><br />When we buy a game on Steam it stays stored in our account so we can download it whenever we want and as many times as we need; every time there is an update, games are updated automatically. This is an advantage, because if we play on someone else's computer or change computers we won't lose anything, since everything we have bought is hosted on Steam's servers and we can reinstall it without any trouble.<br /><br />Payment methods:<br /><br />- credit card<br />- PayPal<br />- PaySafe Card cards<br />- WebMoney Skrill <br />- adding money to our Steam account as a wallet.<br /><br />Note: In Spain, PaySafeCard and Skrill do not allow refunds.<br /><br />The conditions for returning a game on Steam are the following:<br /><br /><br />1.  Games purchased more than 14 days ago cannot be returned.<br /><br />2.  You cannot return a game you have played for more than 2 hours, which is very reasonable, because if you buy a <br />     pair of shoes you don't wear them for 2 days and then go argue at the store to return them.<br /><br />3. Rule number 2 also applies to unused packs or DLCs.<br /><br />4. If the downloaded game is from Valve, there is the opportunity to return it after 48 hours as long as we have not transferred or <br />    used it.  This opportunity applies only to the company that created this platform, for its own games.<br /><br />5. There are specific titles that are not eligible for refunds, since companies that put their games on Steam are not <br />    obliged to strictly follow these rules, so they may apply a different rule. At the time of <br />    purchasing the games, Steam informs us of this so we are aware of the situation.<br /><br />6. Because our computer can't handle the game.<br /><br />7. After playing for a while we didn't like it.<br /><br />8. We bought it by mistake<br /><br /><br />There are two ways to carry out the refund <br /><br /><br />Refund steps, method 1: <br /><br />  -  We open Steam and go to our game library.<br />  -  We select the game we want to return.<br />  -  To the right of the image, click on Support.<br />  -  The option It's not what I expected or I purchased this by accident should appear in the list of problems. <br />  -  If these options are not visible, it means the game cannot be returned.<br />  -  Click on I'd like to request a refund.<br /><br />Refund steps, method 2: <br /><br />In this method we will configure some options:<br /><br />1. We will choose how the amount paid for the game is returned to us, requesting the refund to the same purchase <br />    method or to the Steam Wallet.<br /><br />2.  We will choose the reason why we are returning the game, selecting from several options where <br />     we can also write a note if we think it necessary.<br /><br />3. Once the previous steps are done, we click on: Submit request so that Steam's support service receives our <br />    message and resolves the refund. <br /><br />4. We will wait to receive the email accepting or denying our request.<br /><br /><br />Success, we were able to return it <br /><br /><br />If we meet the requirements and comply with the rules set by Steam, they will return our money within one week after approval, and we will receive the refund through the same payment method we used to buy the game.<br /><br />However, if there is anything fraudulent, we will automatically be suspended from this system with a fabulous ban.<br /><br />Well, those are the steps to make your refunds, I hope you enjoy this post.<br /><br /><br />Kind regards, Dragora  8) <br /><br /><br />